{"id":11550,"date":"2021-08-11T19:11:51","date_gmt":"2021-08-11T19:11:51","guid":{"rendered":"https:\/\/peterpanbus.com\/?page_id=11550"},"modified":"2025-03-24T18:55:46","modified_gmt":"2025-03-24T18:55:46","slug":"support","status":"publish","type":"page","link":"https:\/\/peterpanbus.com\/support\/","title":{"rendered":"Customer Service &#8211; Help Center"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#f8f8f8&#8243; scene_position=&#8221;center&#8221; top_padding=&#8221;6%&#8221; bottom_padding=&#8221;6%&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; class=&#8221;#2d3538&#8243; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;padding-2-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;right&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]\n<h6><span style=\"color: #27a566;\">We&#8217;re Committed to First Class Customer Service<\/span><\/h6>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;25&#8243;][vc_column_text]\n<h2>Customer Support Is Here!<\/h2>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;35&#8243;][vc_column_text]Our Customer Service &#8220;Help Center&#8221; is the place for getting the interactive assistance you require&nbsp;on all aspects of travel with Peter Pan Bus Lines. Select from any of the topics listed here that address your concerns so that we can get started getting you the help you need.<\/p>\n<p><span style=\"color: #a3a3a3;\">NOTE: Visit our Information Center for quick answers concerning our services and traveling with us<\/span>[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;50&#8243;][vc_column_text]<a class=\"nectar-button n-sc-button medium see-through-1 has-icon\"  href=\"\/travel-info\/\" data-color-override=\"#27A566\"  data-hover-color-override=\"#27A566\" data-hover-text-color-override=\"#fff\"><span>Get Travel Info<\/span><i class=\"icon-button-arrow\"><\/i><\/a> <a class=\"nectar-button n-sc-button medium extra-color-1 has-icon regular-button\"  href=\"\/request\/\" data-color-override=\"false\" data-hover-color-override=\"false\" data-hover-text-color-override=\"#fff\"><span>Submit Request<\/span><i class=\"icon-button-arrow\"><\/i><\/a>[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/4&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1469957002695{margin-bottom: 18px !important;}&#8221;]\n<h5 style=\"color: #777777;\">Popular Topics<\/h5>\n[\/vc_column_text]<div class=\"nectar-fancy-ul\" data-list-icon=\"icon-salient-thin-line\" data-animation=\"true\" data-animation-delay=\"0\" data-color=\"accent-color\" data-spacing=\"default\" data-alignment=\"left\"> \n<ul>\n<li><a href=\"\/lowest-price\/\">Lowest Price Guarantee<\/a><\/li>\n<li><a href=\"\/help\/contact\/\">Contact Us<\/a><\/li>\n<li><a href=\"\/help\/concerns\/\">Reporting Concerns<\/a><\/li>\n<li><a href=\"\/help\/suggestions\/\">Suggestion Box<\/a><\/li>\n<li><a href=\"https:\/\/peterpanbus.com\/new-credit-card-process-for-enhanced-security\/\">Credit Card Security Enhancements<\/a><\/li>\n<li><a href=\"\/legal-notices\/#WCAS\">Website Content Accessibility Statement<\/a><\/li>\n<\/ul>\n <\/div>[divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/4&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;.vc_custom_1469956861289{margin-bottom: 18px !important;}&#8221;]\n<h5 style=\"color: #777777;\">Travel Related<\/h5>\n[\/vc_column_text]<div class=\"nectar-fancy-ul\" data-list-icon=\"icon-salient-thin-line\" data-animation=\"true\" data-animation-delay=\"0\" data-color=\"accent-color\" data-spacing=\"default\" data-alignment=\"left\"> \n<ul>\n<li><a href=\"\/locations\/\">Location Finder<\/a><\/li>\n<li><a href=\"\/travel-info\/travel-alerts\/\">Travel Alerts<\/a><\/li>\n<li><a href=\"\/help\/lost-and-found\/\">Lost and Found<\/a><\/li>\n<li><a href=\"https:\/\/peterpanbus.com\/help-2\/changes-and-refunds\/\">Ticket Changes<\/a><\/li>\n<li><a href=\"https:\/\/peterpanbus.com\/perkstravelcredits\/\"><span style=\"color: #339966;\">Perks Travel Credits&nbsp;<\/span><\/a><\/li>\n<\/ul>\n <\/div>[divider line_type=&#8221;No Line&#8221; 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